We are aware of a high number of scam texts and emails about fines being sent (from 18 August 2026). We do not send direct payment links via text message or email. If you receive a message about a fine and are unsure whether it is genuine, please contact our call centre on 0800 4 FINES (0800 434 637) before making any payment. Read more about identifying scams.
The information in this section will help you understand how the New Zealand Crime and Safety Survey (NZCASS) is conducted and how you can interpret and use the results.
Click on the headings below to read more about each topic.