A first case management conference will be held once the Tribunal accepts your claim and assigns it a Tribunal member and a case manager.
The first case management conference:
At the end of the conference, the Tribunal consults with you and your insurer and then decides whether your claim goes to:
If the claim takes the hearings pathway, the Tribunal will ask your permission to visit the home that’s the subject of the claim.
Your case manager will contact you and set a date for this conference. Your insurer needs sufficient time to provide their response to your claim.
The conference is held at the Justice and Emergency Services Precinct, 20 Lichfield Street, Christchurch.
The Tribunal can call as many case management conferences as it decides is necessary to work through your claim. You’ll need to attend some of these in person, while others may be held over the phone.