0800 COURTS closes at 3:00pm 24 December 2025, for urgent matters (relating to family matter or bail conditions), please call 0800 253 425. 0800 4 FINES closes at 7:00pm, 24 December 2025. Our Contact Centres will reopen at 8:00am on Monday 5 January 2026. National Office (Aitken Street, Wellington) reception will be closed from 3:00pm on Friday 19 December, reopening at 8:00am on Monday 5 January 2026. For more information, see Court and Tribunal hours
The Immigration & Protection Tribunal hears appeals on resident visas, deportation and refugee or protected person claims. The Immigration Advisers Complaints & Disciplinary Tribunal deals with complaints against licensed immigration advisers.
The Immigration & Protection Tribunal hears appeals about decisions made by Immigration New Zealand on residence class visas, deportation (including appeals on humanitarian grounds) and claims to be recognised as a refugee or protected person.
Complaints are referred by the Immigration Advisers Authority to the Immigration Advisers Complaints & Disciplinary Tribunal.
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