We are aware of a high number of scam texts and emails about fines being sent (from 18 August 2026). We do not send direct payment links via text message or email. If you receive a message about a fine and are unsure whether it is genuine, please contact our call centre on 0800 4 FINES (0800 434 637) before making any payment. Read more about identifying scams.
The first stages of the coronial process- a video for whānau
“E huri tō aroaro ki te rā, tukuna tō ataarangi ki muri i a koe - turn and face the sun, let your shadow fall behind you.”
The Ministry of Justice has created a new video resource to guide whānau through the first stages of the coronial process; from when a death occurs and is reported to the coroner, until the tūpāpaku (body) is returned to whānau.
Purongo O te Ao Kakarauri - Coronial Services of New Zealand work to support the coroners in investigating the causes and circumstances surrounding unexpected, violent, or suspicious deaths in Aotearoa New Zealand.
Aotearoa New Zealand is home to many different faiths and cultures, and it’s important that the cultural, religious, and spiritual beliefs of our people are acknowledged when a death is referred to the coroner.
The video has been designed to support whānau when considering their options during these initial stages, and assist the coroner in identifying any values held by whānau that may need to be considered.