Your legal aid lawyer

What to expect from your lawyer

Your legal aid lawyer will not charge you for legal aid work completed. Your lawyer must meet certain standards for the conduct of their work and the ways they relate to you and other people in the justice system.

Find out more about lawyer standards

Can I change my lawyer?

If you are having any problems with your lawyer you should talk to them and try to sort these out. If this does not work, you can ask for a new lawyer.

You will need to have good reasons and explain why you want a different lawyer.

Contact your legal aid office about this as soon as you think you have a serious problem.

Has my lawyer charged too much?

If you think your lawyer has claimed for either more time than they spent on your case or more expenses than they used, then you can ask that your lawyer’s claim for payment is examined.

Contact your legal aid office to request an examination of your lawyer's invoices.

Complaints about my lawyer

If you are not happy with the standard of legal services you receive you should first try to talk about the issue with your legal aid lawyer. If you have talked to your legal aid lawyer about the issue and you are not satisfied with the response, or your concern cannot be raised with your lawyer, you can contact us about your concerns.

Make a complaint about a legal aid lawyer

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