Creditors: Frequently Asked Questions

I don't have access to a lot of information for the debtor. How can I get this?

I have been told that civil enforcement is a 'Creditor Driven Process', what does this mean?

Why am I no longer receiving payments from the judgment debtor?

Do I have to attend civil enforcement hearings in person?

I don't have access to a lot of information for the debtor. How can I get this?

There are multiple applications that can assist in acquiring information that the Ministry can use to make an order.

If you are aware of a contact phone number for the judgment debtor, you may want to consider an assessment of financial means.

If you are not aware of the debtor's phone number but are aware of their current address, you may want to consider a financial assessment hearing.

If you don't have access to the debtor's phone number or address, you may want to consider applying for a confidential address information request.

I have been told that civil enforcement is a 'Creditor Driven Process', what does this mean?

This means that civil enforcement is based off the applications and related information provided by you as a creditor. The Ministry of Justice cannot advise you on which enforcement option to choose and does not enforce or action any enforcement without an application being filed.

Why am I no longer receiving payments from the judgment debtor?

There are various reasons the payment of a civil debt may stop.

These include:

  • The judgment debt may have been paid in full
  • The judgment debtors’ benefit may have stopped or been suspended
  • The judgment debtor may be unemployed
  • The judgment debtor may have a new employer
  • The judgment debtor may have filed for an application to cancel payments
  • The judgment debtor may have passed away

Do I have to attend civil enforcement hearings in person?

As a creditor, you can attend a financial assessment hearing and it is generally advised to do so.

You are not able to attend an assessment of financial means hearing.