0800 COURTS closes at 3:00pm 24 December 2025, for urgent matters (relating to family matter or bail conditions), please call 0800 253 425. 0800 4 FINES closes at 7:00pm, 24 December 2025. Our Contact Centres will reopen at 8:00am on Monday 5 January 2026. National Office (Aitken Street, Wellington) reception will be closed from 3:00pm on Friday 19 December, reopening at 8:00am on Monday 5 January 2026. For more information, see Court and Tribunal hours
The Immigration Advisers Complaints & Disciplinary Tribunal hears complaints against licensed immigration advisers. It also hears appeals against decisions made by the Immigration Advisers Authority.
Complaints are referred to the Immigration Advisers Complaints & Disciplinary Tribunal by the Immigration Advisers Authority.
If you have a complaint
If you have a complaint, you must contact the Immigration Advisers Authority first. They will then refer your complaint to the Immigration Advisers Complaints & Disciplinary Tribunal.
Immigration Advisers Authority website(external link)
You can appeal to the Immigration Advisers Complaints & Disciplinary Tribunal about a decision made by the Immigration Advisers Authority.
For example:
Find out more about making an appeal
What other safety measures are in place?
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