0800 COURTS closes at 3:00pm 24 December 2025, for urgent matters (relating to family matter or bail conditions), please call 0800 253 425. 0800 4 FINES closes at 7:00pm, 24 December 2025. Our Contact Centres will reopen at 8:00am on Monday 5 January 2026. National Office (Aitken Street, Wellington) reception will be closed from 3:00pm on Friday 19 December, reopening at 8:00am on Monday 5 January 2026. For more information, see Court and Tribunal hours
If you can't reach a private parenting agreement, you can apply to the Family Court to decide for you.
Guardianship issues include what school the child goes to, medical treatment (other than routine medical matters), what their culture, language and religion will be and any changes to their name.
You and the other people involved in the case may come to an agreement at any time after an application has been made to the Family Court. You will need to ask the Family Court to consider making what you’ve agreed into an order. To do this, you and the other people involved in the case must file a consent memorandum.
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Going through a change in your whānau situation can be hard. It's normal to feel overwhelmed. There are services available to help and support you through this time.
Visit our help page