Contact us about fines, reparation or civil debt

To talk to us, call between 8:00am and 7:00pm, Monday to Friday.

• Fines or reparation

Call us on:

• • 0800 4 FINES (0800 434 637) free from NZ mobile or landline

  • from overseas: +64 4 915 8586

  • from Australia: 1800 144 239 (toll free)

Or email us: fines.enquiry@justice.govt.nz

• Civil Enforcement

Call us on 0800 233 222

If you need help to call us

If you find it hard to use the phone there is a communication service called New Zealand Relay for people who:

• are Deaf / hard of hearing

• are deafblind

• are speech impaired / find it hard to talk. 

All NZ Relay calls are strictly confidential, so your information is safe and secure. NZ Relay's services are available 24 hours, 365 days a year. To find out about using NZ Relay’s free services to contact us, please visit www.nzrelay.co.nz(external link) 

If you need a translator

If your first language is not English, you can ask us for a free interpreter. Call us and say the name of the language you speak. We will connect you to an interpreter for the length of the call. This service, called Connecting Now, is available to you 24 hours, 365 days a year. 

Are you leaving New Zealand?

If you think you have overdue fines that may stop you from travelling, you can phone us and pay by credit card.

• Call us on 0800 PAYORSTAY (0800 729 677) – 24 hours a day, 7 days a week.

Legal Aid Debt or Cost Contribution Orders

Contact us:

• call 0800 600 090 or

• visit Contact legal aid

Write to the Ministry of Justice

Ministry of Justice
Central Registry
SX10042
Wellington

Write the address as written above and send it the same way as any other mail. You can use an NZ Post mail box. 

Visit your nearest District Court

All district courts have staff who can help with queries and are available to take fines payments.

Find your nearest District Court and opening hours