0800 COURTS closes at 3:00pm 24 December 2025, for urgent matters (relating to family matter or bail conditions), please call 0800 253 425. 0800 4 FINES closes at 7:00pm, 24 December 2025. Our Contact Centres will reopen at 8:00am on Monday 5 January 2026. National Office (Aitken Street, Wellington) reception will be closed from 3:00pm on Friday 19 December, reopening at 8:00am on Monday 5 January 2026. For more information, see Court and Tribunal hours
The judge can order an offender to pay you money if you've suffered emotional harm or lost property as a result of a crime. This is known as reparation.
The fastest way to receive your payment from the court is by direct credit.
Please note: We understand that some of our participants previously received payment by cheque. As payment by cheque will no longer be available after 31 May 2021, please contact us on 0800 909 909 with your bank account details or send us a message online. For more information, see our website:
Receive your reparation
For more information on the services available to you, please visit: http://www.victimsinfo.govt.nz/(external link)