We are aware of a high number of scam texts and emails about fines being sent (from 18 August 2026). We do not send direct payment links via text message or email. If you receive a message about a fine and are unsure whether it is genuine, please contact our call centre on 0800 4 FINES (0800 434 637) before making any payment. Read more about identifying scams.
Contact the Alcohol Regulatory & Licensing Authority
The Sale and Supply of Alcohol (Community Participation) Amendment Act 2023 has recently been introduced. These pages are currently being updated to reflect the new legislation.
You can reach us between 9:00am and 5:00pm, Monday to Friday.