Scam texts and emails relating to fines continue to circulate. We do not send payment links in our texts or emails. If you get a message about a fine and are unsure whether it is genuine, please contact our call centre on 0800 4 FINES (0800 434 637) before clicking links or making any payment. Read more about identifying scams.
The Ministry of Justice contracts services from community law centres throughout New Zealand. Community legal services play a vital role in helping people avoid legal problems or resolve those problems early.
The Ministry works with community law centres to ensure community legal services are accessible, of reasonable quality and provide value for money.
National performance standards for community law centres
In 2011, national performance standards were introduced for community law centres to ensure national consistency in the quality and type of services provided.
In 2013, the Ministry adopted results based outcome agreement for all community law centres as part of the Government’s Streamlined Contracting Framework.