Supervised Contact providers

This section is for providers of Supervised Contact services and includes a list of current court-appointed providers, and guidance for delivering Supervised Contact.

Secretary for Justice Approval Pathway Update

The Ministry has recently introduced a pathway for approval by the Secretary for Justice. Providers will be approved by the Secretary for Justice under s 58(a)(ii) of Care of Children Act.

This interim solution is intended for providers currently delivering the services. However, it may also be used where there is a local need for additional services. 

The re-approval process will:

• Keep supervised contact services running while longer term contracting arrangements are put in place; and

• Make sure there are appropriate safeguards in place for children and families.

We will assess the organisation before re-approving it, to ensure we apply the same level of rigour to all organisations providing similar services.

The re-approval assessment will include consideration of areas such as governance, service delivery practices, and most importantly child safety. It will mainly be conducted as a desktop audit but may involve a visit if required.

If you have any questions, please email SupervisedContact@justice.govt.nz   

Quality Practice Framework for Supervised Contact

You can find guidance and resources for delivering Supervised Contact in the Quality Practice Framework.

The framework should be read alongside the Practice Note [PDF, 110 KB]:

Supervised Contact Quality Practice Framework [PDF, 751 KB]

Please note this is a living document and may be updated periodically. We welcome any feedback that you may have on this document, please send to SupervisedContact@justice.govt.nz

The framework includes templates for reporting to court and for reporting incidents.

We have included copies of the templates here so you can access them easily. These can be printed out or you can download the templates and type directly into them.

Incident Report for court directed supervised contact - editable [DOCX, 29 KB]

Report for court directed supervised contact - editable [DOCX, 28 KB]

List of Supervised Contact providers

 View a list of current court-appointed supervised contact providers [PDF, 221 KB]

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