We are aware of a high number of scam texts and emails about fines being sent (from 18 August 2026). We do not send direct payment links via text message or email. If you receive a message about a fine and are unsure whether it is genuine, please contact our call centre on 0800 4 FINES (0800 434 637) before making any payment. Read more about identifying scams.
New Zealand acceded to the Optional Protocol to the Convention on 5 October 2016. It came into force on 4 November 2016. For information on the optional protocol including what the Optional Protocol means for disabled people please click on this link: