Complaint / Committee declined to take further action on complaints / rent renewal dispute / complaint lawyer failed to forward email to client / fee complaint / Lawyers and Conveyancers Act (Lawyers: Conduct and Client Care) Rules 2008, rule 7 / Wilson v Legal Complaints Review Officer [2016] NZHC 2288 / duty to disclose relevant information to client / conduct rules should not be enforced in an unduly technical manner / HELD / breach of rule 7 / failure to pass along email minor error / exercise of discretion / fees fair and reasonable / Committee’s decision confirmed / section 211(1)(a)