Complaint / Committee declined to take further action on complaints / complaint lawyer unprofessional / fees excessive / Lawyers and Conveyancers Act (Lawyers: Conduct and Client Care) Rules 2008, rule 3.1 / rule 5.3 / rule 9.1 / respect and courtesy / competent and independent advice / HELD / fees fair and reasonable / lawyer respectful and courteous / Committee’s decision confirmed / section 211(1)(a)