Scam texts and emails relating to fines continue to circulate. We do not send payment links in our texts or emails. If you get a message about a fine and are unsure whether it is genuine, please contact our call centre on 0800 4 FINES (0800 434 637) before clicking links or making any payment. Read more about identifying scams.
Provider rates shifted to GST exclusive figures on 13 September 2010. The hourly and fixed rates have not changed except for some rounding off. The hourly rates are set according to the forum category for the proceedings, the level of provider experience and the fees set for a specific service.
Providers should retain sufficient documentary evidence and records to be able to support each claim in the event of an examination and/or audit under the Legal Services Act 2011(external link)