Response by insurer

The insurer should provide enough information to fully inform you and the Tribunal of their case. They should include all documents they’ll use to support their case, such as:

• the relevant insurance schedules
• the full terms of any insurance policy relating to the claim
• all technical reports concerning property damage.

A copy of the insurer’s response, including all supporting documents, must be sent to both you and the Tribunal at the same time.