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Overview: The Guidelines set out the conduct we expect of all Ministry-appointed interpreters in a hearing. They also explain court protocol.
These Guidelines set out the conduct we expect of all Ministry-appointed interpreters in a hearing. They also explain court protocol. You’ll need to be familiar with these Guidelines before you start working as an interpreter for our Ministry.
Read our Ministry’s Standard Terms and Conditions for interpreters in Courts and Tribunals
Before you can provide interpreter services in courts and tribunals, you must have undertaken a recent criminal record check and sent us a copy of your record to notify us of any convictions. If you have a conviction, the Ministry will assess whether we will continue to engage your services. This process takes around five working days.
You can request a copy of your criminal record on the Ministry of Justice website:
Rules of professional conduct for interpreters
Interpreters working in courts and tribunals act strictly in the interests of the court or tribunal they serve. This overrides any duty to the parties in a case.
The interpreter’s main task is to interpret statements, evidence, and legal exchanges for those who find it hard to understand or respond in English. It’s important to remember that an interpreter must not act in any way as an advocate for the person they’re providing interpreter services for (for example, trying to influence a case on behalf of that person or anyone else participating in the hearing).
An interpreter must demonstrate professional behaviour by:
Disclosing a conflict of interest
Interpreters should disclose a conflict of interest to the Central Registry (CR) before they confirm their availability for a booking. However, if they become aware of a conflict of interest after taking the booking, interpreters must talk to CR, court staff or the presiding judicial officer (the judge, disputes tribunal referee or tenancy adjudicator), who will work with them to determine whether they can continue with the booking.
A conflict of interest arises when the interpreter’s independence, objectivity or impartiality can be called into question. A conflict of interest may occur if the interpreter has:
An interpreter must be impartial
Interpreters have a duty to interpret accurately and to remain impartial. Professional detachment must be maintained at all times.
When interpreting a court or tribunal hearing, being impartial means setting aside personal, religious, or cultural beliefs or circumstances. It also means avoiding unnecessary contact with witnesses, victims, jurors, and parties to the case, including their families/whānau and lawyers. This shouldn’t limit appropriate contact, such as what’s needed to adequately prepare for an assignment.
Being impartial also means an interpreter must not give advice of any kind to the person they’re interpreting for, or express a personal opinion on the case before the court or tribunal. If the person the interpreter is interpreting for is confused about the proceedings, the interpreter must tell the person’s lawyer or representative, case manager from the court or tribunal, or the presiding officer.
If an interpreter feels their objectivity is threatened, they should withdraw from the assignment.
Competency standards expected of an interpreter
Interpreters must take all reasonable care to be accurate, competent and professional. Competency standards expected of an interpreter are to:
Information is to be kept confidential
Interpreters must keep all case information confidential, unless a court or tribunal orders them to disclose it.
Interpreters may be given documents about the case in advance to help them prepare for the hearing. If this happens, the interpreter must keep these documents confidential. The documents may include a copy of the charges, summary of facts, witness statements, and expert witness briefs. In cases where there is simultaneous interpretation, such as a jury trial, the interpreter may be given the lawyer’s opening and closing addresses or the judge’s summing up.
You must keep all details relating to a case confidential. There may also be suppression orders in place.
The Ministry of Justice Privacy Guidelines for providers of Justice Services are a useful resource that can help you to keep information confidential and secure, and meet our requirements in the Standard Terms. You can read the guidelines on our website:
Information is not to be used for personal gain
An interpreter must not take advantage of knowledge obtained when acting as an interpreter or through access to court information, facilities or privileges, for their own personal gain or to benefit another person.
If an interpreter feels their role as interpreter is being misused by any party, they must inform the court or tribunal.
Unauthorised payments or gifts must not be accepted
Where the interpreter has been engaged by the court or tribunal, the Ministry will authorise payment for an interpreter’s services. An interpreter must not accept any other payment (remuneration), gift or gratuity.
Courts are generally formal places. Make sure you know what’s expected of you before you provide interpreter services in a court or tribunal.
Dress standard is formal
It is expected that interpreters will maintain the appropriate dress standard to reflect the function of the court or tribunal. No jeans or casual clothes are to be worn.
Ensure you arrive 15 minutes before the court event
An interpreter must arrive on time for the start of the court or tribunal hearing. This includes returning from breaks on time. You must arrive 15 minutes before the hearing is scheduled to begin.
Addressing a presiding officer in a court or tribunal hearing
A judge is addressed as “Your Honour”, “Sir” or “Ma’am”.
An associate judge, chair, or referee is addressed as “Sir” or “Ma’am”.
Interpreters must not interrupt the presiding officer when they’re speaking.
Interpreters don’t need to stand when speaking to a presiding officer, or when a presiding officer speaks to them.
Referring to a presiding officer
A judge of the High Court, Court of Appeal, and Supreme Court is referred to as “Justice” followed by their surname.
A judge of the District Court or other court (such as the Employment Court or Environment Court) is referred to as “Judge” followed by their surname.
A presiding officer of a tribunal or authority is referred to by their specific role. For example, Disputes Referee, Tenancy Adjudicator, Chair, Member.
Court and tribunal officials
Court and tribunal officials can help interpreters with any questions about court or tribunal procedures. Officials in the courtroom such as the Registrar (court taker) or Crier (in a jury trial) oversee the running of the court and tribunal process, including swearing in witnesses and interpreters. This can include the transfer of documents between lawyers and the presiding officer, and displaying evidence (exhibits) to witnesses and the jury.
Interpreters are allowed to take notes in hearings. All notes must be kept secure to ensure information about the hearing remains confidential.
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