We are aware of a high number of scam texts and emails about fines being sent (from 18 August 2026). We do not send direct payment links via text message or email. If you receive a message about a fine and are unsure whether it is genuine, please contact our call centre on 0800 4 FINES (0800 434 637) before making any payment. Read more about identifying scams.
IMPORTANT NOTICE: Application fees are increasing by 2.25% from Wednesday 1st July 2026, please check our fees page for further information.
The Private Security Personnel Licensing Authority (PSPLA) looks after licenses and certificates of approval (COA) for private security and investigation work.
When you apply for a private security licence or certificate you need to prove you have the training or skills (competency) for the classes of work you will be doing.
When you apply for an individual licence you need to prove you have at least 12 months experience in the last 5 years in the classes for which you are applying for a licence. For a company licence at least one of the company officers needs to have 12 months experience in the last 5 years.
The Private Security Personnel Licensing Authority issues licences and certificates of approval (COA) to people working in the security industry, and private investigators, holds a register of all holders, and has the ability to discipline if required.