We are aware of a high number of scam texts and emails about fines being sent (from 18 August 2026). We do not send direct payment links via text message or email. If you receive a message about a fine and are unsure whether it is genuine, please contact our call centre on 0800 4 FINES (0800 434 637) before making any payment. Read more about identifying scams.
You can also check the public register to find out if a person or company is licensed or certified and to get details about their licence or certificate:
The information about licences or certificates includes:
the class of security work they cover
when they expire
if they have ever been suspended or cancelled
if they include any conditions
the licence or certificate number
any company addresses.
Register of applications
We list all applications for company or individual licences on the register of notices of intentions for one month before deciding whether to grant the application.
Members of the public can object to these applications if they do so within this month.