Scam texts and emails relating to fines continue to circulate. We do not send payment links in our texts or emails. If you get a message about a fine and are unsure whether it is genuine, please contact our call centre on 0800 4 FINES (0800 434 637) before clicking links or making any payment. Read more about identifying scams.
You will usually get the result of your application within 7 or 8 weeks. It will take longer if somebody objects or if it’s not clear if you are eligible.
Check your application’s progress on the public register
You can check the progress of your application by searching your name or your application number in the public register.
We send your application to the Police and they can object.
If you’ve applied for a licence, we note that you’ve applied on the notice of intention register and members of the public have one month to object to your application.
In progress
We make our decision
We review your application, the information we’ve gathered and any objections.
We may ask for more information from you, Police or other sources.
We may hold a hearing if somebody objects or if it’s not clear if you are eligible.
Decision pending
We tell you our decision
You’ll get a letter telling you our decision.
Completed
If your application is successful
Company licence
You’ll get a letter with a copy of your licence.
Individual licence or certificate of approval
You’ll get a letter.
To pick up your licence and ID badge, go to the PostShop you chose when you applied. You must take: