Service specifications

This page contains service specifications for Ministry of Justice contracted services.

On this page:

Support for victims of crime

These service specifications are for providers contracted by the Ministry of Justice to support victims of crime: Support for Victims of Crime: Service specifications for contracted providers [PDF, 515 KB]

Specifically, the specifications outline requirements for:

  • Provision of emotional and practical support and assistance to victims of crime, 24 hours a day, 7 days a week
  • Delivery of support to victims of homicide
  • Administration of the Victim Assistance Scheme
  • Operation of the National Victims of Crime Information Line

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