Service specifications
This page contains service specifications for Ministry of Justice contracted services.
On this page:
Support for victims of crime
These service specifications are for providers contracted by the Ministry of Justice to support victims of crime: Support for Victims of Crime: Service specifications for contracted providers [PDF, 515 KB]
Specifically, the specifications outline requirements for:
Provision of emotional and practical support and assistance to victims of crime, 24 hours a day, 7 days a week
Delivery of support to victims of homicide
Administration of the Victim Assistance Scheme
Operation of the National Victims of Crime Information Line
This page was last updated: 20th July 2026