Scam texts and emails relating to fines continue to circulate. We do not send payment links in our texts or emails. If you get a message about a fine and are unsure whether it is genuine, please contact our call centre on 0800 4 FINES (0800 434 637) before clicking links or making any payment. Read more about identifying scams.
The Supplier Welcome Pack provides essential information for suppliers working with the Ministry of Justice.
Suppliers should use this pack when submitting invoices, updating your details, or when you have successfully completed a procurement process and been formally contracted by the Ministry. It brings all relevant requirements together in one place and is kept up to date online.
The pack includes:
guidance on how to provide the information needed for the Ministry to set you up as a new supplier after your procurement engagement
how to correctly submit an invoice
mandatory invoice fields, including Buyer Reference Numbers (BRNs)
NZBN and GST requirements
guidance for eInvoicing
information for Crown Service Provision suppliers
where to send supplier enquiries
an invoice template and formatting tips (for suppliers who do not have a financial information system).
To support faster processing, the Ministry uses invoice scanning technology. Supplying complete, clearly formatted invoices helps minimise processing delays and reduces the need for follow‑up.
Please note: we suggest you bookmark this webpage so you can come back to the above link each time you need to refer to the welcome pack. This will ensure you are always accessing the most up-to-date version.