0800 COURTS closes at 3:00pm 24 December 2025, for urgent matters (relating to family matter or bail conditions), please call 0800 253 425. 0800 4 FINES closes at 7:00pm, 24 December 2025. Our Contact Centres will reopen at 8:00am on Monday 5 January 2026. National Office (Aitken Street, Wellington) reception will be closed from 3:00pm on Friday 19 December, reopening at 8:00am on Monday 5 January 2026. For more information, see Court and Tribunal hours
This section is for providers of Supervised Contact services and includes a list of current court-appointed providers, and guidance for delivering Supervised Contact.
Request for Proposal Update
The Request for Proposals (RFP) for Supervised Contact contract opportunity has been cancelled.
If you have any questions, please email SupervisedContact@justice.govt.nz
You can find guidance and resources for delivering Supervised Contact in the Quality Practice Framework.
The framework should be read alongside the Practice Note [PDF, 110 KB]:
Supervised Contact Quality Practice Framework [PDF, 751 KB]
Please note this is a living document and may be updated periodically. We welcome any feedback that you may have on this document, please send to SupervisedContact@justice.govt.nz
The framework includes templates for reporting to court and for reporting incidents.
We have included copies of the templates here so you can access them easily. These can be printed out or you can download the templates and type directly into them.
Incident Report for court directed supervised contact - editable [DOCX, 29 KB]
Report for court directed supervised contact - editable [DOCX, 28 KB]
View a list of current court-appointed supervised contact providers [PDF, 221 KB]
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