PSPLA Product Changes
Starting Wednesday 13th April, the paper PSPLA certificates and licences will be replaced with digital PDF documents. These will be attached to an email and sent directly to the email address provided in the application form.
Badges will remain physical cards. They will continue to be mailed directly to postal address provided in the application. They will arrive in a smaller envelope attached to a letter.
PSPLA Online Website Outage
On Tuesday 12th April, the online PSPLA application will not be available for use between 9pm and 11pm. This is due to scheduled updates to the online application form. We apologise for any inconvenience this may cause.
There are two ways you can renew – online or by mail.
It’s faster and cheaper to renew online.
If your renewal application is turned down or you make a mistake and have to reapply, you won’t get your fee back. This is because the fee covers what it costs us to process the application.
For more information about the rare cases we may give a refund, you can contact us.
You don’t need to apply for a temporary certificate when applying for renewal. This is because your current licence or certificate stays active while we process the application – even if it passes the expiry date on the badge. We’ll show this information in the public register so people know your licence or certificate is still active.
If you already have a licence, it must currently be 'active' in order to renew.
If your licence has expired, go to the Apply Online page.
If your licence is active, follow the steps below.
To check if your licence has expired, search your details in the Public register of licence and certificate holders.
Make sure you:
Got these ready?
You can send us the form (below) with your proof of payment to this address:
Private Security Personnel Licensing Authority
You can only pay with Mastercard or Visa credit or debit cards when you apply online. Refer to our payment methods.
Important tip: Remember what your fee should be when you apply. If you’re charged a different fee, you’ve made a mistake and you should contact us.
Each company officer must also complete their own form
Certificate of approval
If you apply for a company licence online, make sure every officer of the company (director or CEO) completes a company officer form.
You can withdraw your application at any time by using the withdrawal form. You won’t get your fee back.
If you're having trouble with your application, you can contact us.
This page was last updated: