Delivering better outcomes for New Zealanders

Paul Hogan and James McKnight have won the Chief Executive’s Supreme Award for their exceptional work on the development of the Ministry’s Improvement Hub.

The Improvement Hub is an online tool where our people on the frontline can make suggestions on how we can make our services better and move towards our vision of providing modern, people-centred justice services, while delivering better outcomes for New Zealanders.

The Chief Executive’s Awards is an opportunity to formally recognise the outstanding contribution our people make to the Ministry through their diverse and wide-ranging work.  

Paul and James say that surprise, shock and delight were just some of the feelings that rushed through them when they found out they had won the top award.

“I was bowled over when we won, it was so humbling, and we are really grateful to everyone putting their ideas in as it wouldn’t be where it is today without them” says James.

 “It’s taken a lot of hard work to get this point and it has been amazing to see the uptake amongst staff plus the difference it is making,” says Paul.

This year the Supreme Award winners were presented with pounamu by our Chief Executive, Andrew Bridgman. The pounamu is a toki which is a symbol of strength and courage.

“It’s a real honour to be able to present them to Paul and James as they’re a fitting acknowledgement of what they have achieved, results like this take mahi – work, patience and tenacity” says Andrew

Since its launch on 11 September 2017 the Improvement Hub has received 496 ideas and 317 of those have already been actioned.

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